Privacy Policy
Your privacy matters to us
Last updated: March 31, 2026
Organic Valley (“we”, “us”, or “our”) operates the website organicvalley.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Information We Collect
Personal Information: When you place an order or create an account, we collect your name, email address, phone number, shipping address, and billing address.
Payment Information: Payment details are processed securely by Razorpay. We do not store your credit card, debit card, or UPI details on our servers.
Browsing Information: We may collect IP address, browser type, device information, pages visited, and time spent on our website through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send promotional offers and newsletters (only with your consent)
• Comply with legal obligations
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Courier Partners: To deliver your orders (name, address, phone number)
Payment Gateway (Razorpay): To process your payments securely
Legal Authorities: If required by law or to protect our rights
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Data Security
We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at organicvalley22@gmail.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
Organic Valley
Orcid Building, Bhagath Singh Road, Sirsi – 581401, Karnataka, India
Email: organicvalley22@gmail.com
WhatsApp: +91 6360593428